Customer Support Center
You have a question, a hesitation? Hello, Renk Group solution center...
Renk Group Customer Support Center is a system which built in order to serve you faster and better. Our aim is to answer any and every question you have immediately; to be beside you, not near to you.

Web:	Send your request
Phone:	Customer Support Center +90 212 564 46 46 | +90 545 311 45 45
E-mail:	destek@renkgrup.com

No matter where you call from Turkey, you can reach the Customer Support Center by paying local call rate. The answer to your hardest, the most urgent questions are within a phone call.

You can have answers all kind of your questions by calling Customer Support Center.

For malfunctioning replacement parts:
You can send the malfunctioning replacement parts free of charge to the address stated below with our UPS shipment number.
Shipment Address: Renk Grup Makine A.Ş Oruç Reis Mah. Tekstilkent Tic. Mrk 10 An Blok No:301 Esenler/İstanbul

UPS Shipment Firm Code A89358

Product Failure Form (pdf, 1,783 kb)

Product Usage & Technical Support
You can take information from our Technical Support regarding the usage of the product, maintenance details, and any kind of technical support.
Web: Send your request.
Phone: Customer Support Center +90 212 438 82 93
E-mail: teknikservis@renkgrup.com

Technical
» Product Selection,
» Free technical support service,
» Help and solution recommendations regarding implementation,
» Information transfer through guidelines for catalog and usage of the unlisted products,
» TSE and certificates of conformity regarding quality standarts.

Commercial

Web: Send your offer
» Price inquiry
» Sales contact
» Catalog requests
» General Information

Logistics
Order / Shipping Status

Besides, you can forward your service demands through this number within or without office ours.
+90 212 564 46 46
+90 545 311 45 45